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Nostalchic Furniture Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Nostalchic’s relationship with you in relation to this website.

The term “Nostalchic” or “us” or “we” refers to the owner of the website whose registered office is Cannon Hire Haulage Limited, Cross Croft Industrial Estate, Appleby, Cumbria, CA166 HX. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
» The content of the pages of this website is for your general information and use only. It is subject to change without notice.
» Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
» Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
» This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
» All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
» Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
» From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
» You may not create a link to this website from another website or document without Nostalchic’s prior written consent.
» Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Contracts

All our contracts with customers are on these conditions to the exclusion of all other terms and conditions. Cannon Hire Haulage Limited is the registered business for the business trading as Nostalchic. All business transactions will be through this account. The Company Registration Number is 3113607 and VAT Registration number is 654 2576 24.

These conditions apply to all Nostalchic sales and any variation to these conditions and any representations about the goods shall have no effect unless expressly agreed in writing and signed by a duly authorised officer of Nostalchic. By making an order (whether by telephone, e-mail, post or in person) the customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of Nostalchic which is not set out in the contract. Nothing in this condition shall exclude or limit Nostalchic's liability for fraudulent misrepresentation.

Each order or acceptance of a quotation by the customer shall be deemed to be an offer by the Customer to buy the goods subject to these conditions.

The contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.

Purchases and Orders

All orders must be completed with full details of the customer's address, telephone numbers and e-mail.

All prices on the website include 17.5% VAT.

We aim to keep everything in stock but as our reproduction furniture is hand-made the re-order time for goods can be between 8-12 weeks. We aim to be as accurate as we can with delivery estimates but they are not binding. Delays may occur in shipping which we have no control of and we ask our customers to be patient should unforeseen delays occur.

All our furniture is hand made and as such some pieces may vary in colour. Every effort is made to avoid this.

Refunds

For all purchases/orders made at a distance i.e over the phone, online, by fax, by e-mail, customers are entitled to a full refund (but not later than 7 working days after the day after you receive the goods) by sending a written notice of cancellation to us (or as otherwise provided by law). In such event the customer is liable to pay for the cost of returning the goods. The goods must be returned to Nostalchic in the condition they were delivered in before a full refund is issued.

Nostalchic will refund any damages reported within 24 hours of delivery. Nostalchic will then aim either to replace the damaged item immediately or, if this is not possible as a replacement is out of stock, to give a full refund.

Nostalchic will not refund goods simply because they do not match, suit or fit or because they are unsuitable to the position the customer envisaged. Each piece is ordered for you and cannot be returned to the manufacturer. We ask all our customers to check their measurements and access to avoid disappointment.